Learn Strella

How To Pay Participants

1 minute
Minutes
Tutorial
Quick start
How To Guide

This tutorial walks you through the paying participants in Strella, including best practices for when and how to send incentives. Learn how to issue payments seamlessly through the platform, so participants feel valued and your studies stay on track.

Paying participants

Once participants have completed their interviews, it is important to pay participants. We recommend watching through each completed session to ensure it was completed in full and in good faith.

To pay participants, navigate to the 'For Review' table, select the check box beside the participants, and click 'Pay Participants' in the pop-up at the bottom of the page.

Another pop-up will appear asking what your method of payment is:

  • If you prepaid for incentives through Strella, select ‘Prepaid’ and click confirm
  • If you self-recruited participants,  select ‘Manual payment’ and click confirm

The participants will then be moved to the ‘Completed’ table.