Creating Insights & Highlight Reels
If you are watching participant sessions or reading through a transcript, and you find an insight you think is interesting or important, you can create your own highlight reel. To do so, conduct the following steps:
Navigate to the part of the transcript where this insight was discussed

Click your mouse and drag across the part of the transcript where this insight was discussed

Click ‘Add note’ in the pop-up that appears

Click the 3 dots on the note that was just created on the right side of the page

Click ‘Add to insight’ and select an existing insight or create a new insight by typing an insight title and selecting it

You can then repeat this process in each participant session where this insight was discussed.
The insight will be added to the ‘Saved’ tab where you will be able to watch the newly created highlight reel.
Another way to create a new highlight reel is by using the chat feature. If you’re using the chat feature and a particular insight generated is interested, click ‘Save insight’. This will save the insight to the ‘Saved’ tab and will automatically generate an associated highlight reel.