Strella vs. Dscout: Which Research Platform is Right for Your Team?

Not all research tools are built for how high-performing teams work today. Dscout is a legacy research platform built for traditional, manual workflows—while Strella is an AI-native customer insights platform designed for speed, depth, and integration. 

The key difference is Strella’s dynamic, 24/7 AI-moderated interviewer, teams can run always-on qualitative research, uncover rich customer insights in hours (not weeks), and instantly synthesize findings into actionable reports. 

Let’s dig deeper to see which research platform is right for your team.

Key Feature Comparison

Study Setup & Interview Guide
AI-generated, expert-level interview guides built in minutes—fully customizable to your objectives
Pre-built missions and surveys; moderate customization, more manual setup
Interview Moderation
Flexible, both researcher and AI-led moderation with 24/7 availability, multilingual capabilities, and dynamic probing
Self-guided participant tasks or researcher-led sessions; no AI-moderation option
Stimuli & Context Awareness
Real-time contextual adaptation to prototypes, designs, and other stimuli
Supports images, video, and text tasks
Synthesis & Reporting
Instant, real-time synthesis with highlight reels, searchable dashboards, and sentiment analysis
Manual review or automated coding; synthesis not instant
Existing Research Integration
Upload and query past calls, transcripts, and data to build on previous work
Limited historical data integration—focus on capturing new projects
Team Usability & Accessibility
Simple for all team sizes and skill levels; democratizes research access
Designed for experienced research teams; steeper learning curve
Participant Scale & Reach
Unlimited global reach, multilingual support, streamlined recruitment
Access to a large participant panel (mainly US-focused), language support varies
Pricing
Flexible, scalable pricing for teams of all sizes
Subscription or project-based pricing; higher entry cost for smaller teams

Why Teams
Choose Strella

Always-On, AI-Moderated Interviews

With Strella, research doesn’t have to wait. Our dynamic AI-moderated interviewer runs 24/7—supporting both ad hoc studies and ongoing projects—so you can capture rich customer insights whenever you need them, without slowing down other work.

Instant Synthesis for Faster Decisions

No more days lost to manual review. Strella turns raw conversations into highlight reels, thematic dashboards, and actionable insights the moment interviews finish—helping teams learn faster and make smarter product and UX decisions.

Research That Works for Everyone

Strella’s intuitive design makes high-quality research accessible to all—whether you’re a dedicated UX researcher or a product manager running your first study. The platform’s simplicity, combined with AI-powered depth, means any team member can capture and share valuable customer insights.

Find your perfect
research platform

When Strella is Your Best Choice

  • You want to take advantage of always-on, 24/7 AI-led interviews that integrate seamlessly with your existing projects and workflows

  • You need to learn faster and build smarter—eliminating the habit of skipping research due to bandwidth or budget constraints
  • You’re looking for an AI-native research platform purpose-built for how modern teams work, not a retrofitted legacy tool

When Dscout Could Work for You

  • You primarily need participant diaries, self-guided missions, or mobile ethnography for long-form qualitative capture

  • You have a well-established research ops team ready to manage more manual study setup and synthesis
  • You’re comfortable working without real-time synthesis or adaptive, AI-led interviewing capabilities

Customer success

Hear it from the voices of our customers

Flexible enough to meet any team's customer research needs, and drive real & measurable impact

"We were blown away by how much benefit we saw from using Strella. It enables us to run tests more efficiently & frequently - it’s as if we’ve added a member to our team focused solely on UX."
Seth Stephan
Director of Experience Design
“I was amazed by the speed to insights, how seamless it is to build discussion guides, and the AI moderator's ability to ask thoughtful follow up questions based on responses!”
Sarika Patel
Senior Researcher, Consumer Insights
"Compared to other user research tools I’ve used, Strella is smarter at uncovering the insights that truly matter. It was a mic drop moment when I played the highlight reel - hearing the insights surfaced from real users has been a game changer for us."
Bret Dennis
Director of SEO & Organic Growth
"Strella has enabled me to increase my research output, and the quality of insights have been accurate and actionable."
Becca Flores
UX Researcher
"Strella's multilingual AI moderator has allows us to connect with and gather feedback from customers we couldn't reach before. Having those insights get instantly translated and included in the synthesis and report is hugely valuable"
Joe Sioufi
Lead Product Designer
“Strella makes it effortless for our team to gather continuous user feedback at a scale and frequency that was previously impossible.”
James Evans
Co-Founder & CEO
“Strella has enabled me to do fast, continuous research - I was especially impressed with how adaptive and dynamic the AI moderator was.”
Luke Armstrong
Founder, Design Agency
“Before Strella, we only had the bandwidth and budget for 1-2 qual research projects a year. Now, our qual capabilities are fully unlocked. The change in our speed to insight has been nothing short of groundbreaking.”
Casey Greulich
Senior Director, Consumer Insights
"With Strella, I can streamline the entire process of planning, conducting, and reporting on a moderated test from weeks to just a few days—sometimes even just a couple of hours. It’s a game-changer!"
Adeel Fahimullah
Head of Product Design
"Strella saved us weeks of work on our new onboarding flow. We gathered actionable insights and were able to make fast changes in just 24 hours!"
Jack Jundanian
GM of New Verticals
"The best UX research isn’t AI vs. Humans—it’s AI + Humans. Specifically AI + Strella. With Strella I was able to create a better analysis than on my own... In 1/10th the time."
Adam Root
Chief Product Officer
"Before Strella, studies took weeks. Now we get insights in a day — sometimes in just a few hours. And because participants open up more with the AI moderator, the feedback is deeper and more honest. Research is now faster, richer, and easier to access across our team."
Brian Santiago
Senior Product Design Manager
"Using Strella has significantly accelerated our research timeline! Without Strella it has taken our team a month to schedule and complete 6 interviews. With Strella we were able to run 15 interviews in less than 48 hours!"
Julie Griffin
Product Designer
"We were blown away by how much benefit we saw from using Strella. It enables us to run tests more efficiently & frequently - it’s as if we’ve added a member to our team focused solely on UX."
Seth Stephan
Director of Experience Design
“I was amazed by the speed to insights, how seamless it is to build discussion guides, and the AI moderator's ability to ask thoughtful follow up questions based on responses!”
Sarika Patel
Senior Researcher, Consumer Insights
"Strella has enabled me to increase my research output, and the quality of insights have been accurate and actionable."
Becca Flores
UX Researcher