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10x faster insights for smarter decisions in hours, not weeks

AI-moderated interviews and real-time synthesis, delivering human insights at scale

Book a demo
Try a sample interview

Create

Create your study in minutes

Just outline your research objectives, and AI will generate your customized, expert-quality interview guide - free for you to edit & embed any stimuli

AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Include both tasks & questions
Embed any stimuli for live interaction

Recruit

Launch without the logistics

Just press go and let us handle the recruitment, incentives and scheduling, so you can focus your time on the highest-impact activities

AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Include both tasks & questions
Embed any stimuli for live interaction

Interview

Conduct AI-moderated interviews

Lead your own interviews to get that firsthand customer empathy or let the AI-moderator take the reins to multiply your speed & scale

AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Include both tasks & questions
Embed any stimuli for live interaction

Create

Create your study in minutes

Just outline your research objectives, and AI will generate your customized, expert-quality interview guide - free for you to edit & embed any stimuli

AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Include both tasks & questions
Embed any stimuli for live interaction

AI-moderated interviews

Delivering human insights at scale

Your interview questions guide the discussion, with real-time adjustments based on participant responses

Book a demo
Try a sample interview
ai-moderated user interview

Dynamic follow ups

Dig deeper on the topics that matter most

Multilingual

Chose language & voice most suitable for your audience

Screen & video recording

Watch users interact with your embedded stimuli

Available 24/7

Interview moderation anytime and in any time zone

Unlimited scale

Run as many interviews as you want, all at once

Desktop & mobile

Let participants interview at work, home or on-the-go
““This has been excellent! You really understood what I was saying and then came back to me with additional questions.”
Debbi N.
Research Participant

Multimedia

Test any stimuli, for any use case

Embed any stimuli, with screen and video recording capabilities to capture users' real-time reactions and interactions

Images
Videos
Websites
Prototypes
Ad Copy
concept testing

Key features

Your end-to-end customer insights tool

Supercharge every step of the customer research journey for smarter decisions in hours, not weeks

Real-time synthesis

Analyze interviews in real-time, with insights tailored to your objectives, backed by underlying verbatims and highlight clips.
voice of the customer
platform for customer data analysis

Query for insights

Ask any question for instant insights and actionable recommendations
voice of the customer tool

Upload interviews

Upload your previously recorded interviews for immediate synthesis, whether it's for a single call or an entire project

Instant highlight reel

Auto-generated verbatims directly from your customers across key themes, shareable across the whole team
in-depth customer interview
research repository

Research repository

Store all interviews, both AI and human-moderated, for easy team access
interview guide for qualitative research

AI-generated interview guide

Our model is trained to mitigate bias, with interview questions tailored to your environment & objectives

Recruit participants

Recruit from our global panel of over 3 million participants

Streamlined incentives

Seamlessly pay incentives directly from the platform

Unlimited users

Seamless collaboration and sharing across your entire team

Flexible pricing

Usage based pricing tiers to meet every teams’ needs

Dedicated support

Dedicated account support every step of the way

Safe & secure

Adherence to SOC-II and HIPAA security standards
“It was really good. You asked very good questions and you really understood me”
Kennedi E.
Research Participant

Results

Results that speak
for themselves

We've conducted our own customer research, and the data reveals benefits for both research teams and their participants

ai powered insights

Your team

10x faster research

The days of trading off between high-quality research and speed are over. Get the speed of a survey, with richness of a moderated interview.

30% higher response rates

Boost response rates by providing convenience for respondents, while also freeing up your time. No more waiting on no shows!

Never miss the market

Make more informed decisions, faster. Avoid the revenue loss from delayed product launches, and the sunk costs incurred when research is skipped

Your participants

85% respondent NPS

Talking to an AI moderator is easy and fun! See for yourself by trying a sample user interview

Flexible and convenient

Everyone has the opportunity to share feedback - including across time zones, languages, and even outside of working hours

Judgement-free environment

No need to dress up or worry about saying the right thing - AI moderation ensures a judgement-free environment for everyone
user interviews

Customer success

Hear it from the voices of our customers

Flexible enough to meet any team's customer research needs, and drive real & measurable impact

“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant
“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant
“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant
“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant
“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant
“Openbook’s research platform has opened up a whole new world of possibilities for us”
Millie Bright
Research Participant

Illuminate your path to growth

Try for free
Book a demo
Create
Recruit
Interview
Insights

Create

Create your study in minutes

Just outline your research objectives, and AI will generate your customized, expert-quality interview guide - free for you to edit & embed any stimuli

AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Include both tasks & questions
Embed any stimuli for live interaction

Recruit

Launch without the logistics

Just press go and let us handle the recruitment, incentives and scheduling, so you can focus your time on the highest-impact activities

Access to global recruitment panel
Target your own pool of participants
Automated participant scheduling
Streamlined incentive payments
Moderation available 24/7 & at unlimited scale

Interview

Conduct AI-moderated interviews

Lead your own interviews to get that firsthand customer empathy or let the AI-moderator take the reins to multiply your speed & scale

Dynamic & personalized follow-up questions
Moderation in any language
Select moderator’s voice
Interview on desktop or mobile
Screen & video recording capabilities

Insights

Analyze interviews in real-time

Instant project insights & actionable recommendations that tie to your research goals, or query across all transcripts whenever you have question

Upload your previous interviews
Query across all interviews for instant answers
AI-generated highlight reel
Consolidated research repository
Seamless sharing across your team