Human insights
in hours, not weeks
AI-moderated interviews and instant synthesis, powering smarter & faster decisions
Create your study in minutes
Just outline your research objectives, and AI will generate your customized, expert-quality interview guide - free for you to edit & embed any stimuli
AI-generated discussion guide
Make & publish edits at anytime
Expertly trained to mitigate bias
Embed & test any stimuli
Launch without the logistics
Just press go and let us handle the recruitment, incentives and scheduling - so you can focus your time on the highest-impact activities
Access to global recruitment panel
Interview your own customers
Automated scheduling
Available 24/7 at unlimited scale
Run AI-moderated interviews
Lead your own interviews to get that firsthand customer empathy or let our AI-moderator take the reins to multiply your speed & scale
Dynamic follow-up questions
Moderate in any language
Interview on desktop or mobile
Screen recording capability
Analyze interviews in real-time
Instant, customizable & actionable project insights that tie to your research goals and update in real time, so your team can make more informed decisions in hours, not weeks.
Upload your previous interviews
AI-generated highlight reel
Query for instant insights
Consolidated research repository
AI-moderated interviews
Delivering human insights at scale
Your interview questions guide the discussion, with real-time adjustments based on participant responses
Dynamic follow ups
Dig deeper on the topics
that matter most
that matter most
Multilingual
Choose language & voice most
suitable for your audience
suitable for your audience
Screen & video recording
Watch users interact with
your embedded stimuli
your embedded stimuli
Available 24/7
Interview moderation
anytime and in any time zone
anytime and in any time zone
Unlimited scale
Run as many interviews
as you want, all at once
as you want, all at once
Desktop & mobile
Let participants interview
at work, home, or on-the-go
at work, home, or on-the-go
“Convenience is key. I'll be much more likely to provide feedback when companies make it fun & flexible like this.”
Debra Y.
Research Participant
Multimedia
Test any stimuli, for any use case
Embed any stimuli, with screen and video recording capabilities to capture participants' real-time reactions and interactions
Multimedia
Test any stimuli, for any use case
Embed any stimuli, with screen and video recording capabilities to capture users' real-time reactions and interactions
Key features
Your end-to-end customer insights tool
Supercharge every step of the customer research journey for smarter decisions in hours, not weeks
Real-time synthesis
Analyze interviews in real-time, with insights tailored to your objectives, backed by underlying verbatims and highlight clips
Query for insights
Ask any question for instant insights and actionable recommendations
Upload interviews
Upload your previously recorded interviews for immediate synthesis, whether it's for a single call or an entire project
Instant highlight reel
Auto-generated verbatims directly from your customers across key themes, shareable across the whole team
Research repository
Store all interviews, both AI and human-moderated, for easy team access
AI-generated interview guide
Our model is trained to mitigate bias, with interview questions tailored to your environment & objectives
Recruit participants
Recruit from our global panel
of over 3 million participants
of over 3 million participants
Streamlined incentives
Seamlessly pay incentives
directly from the platform
directly from the platform
Unlimited users
Collaborate and
share across your entire team
share across your entire team
Flexible pricing
Usage based pricing tiers
to meet every teams’ needs
to meet every teams’ needs
Dedicated support
Account support with you
every step of the way
every step of the way
Safe & secure
Adherence to SOC-II and
HIPAA security standards
HIPAA security standards
“It was a really good experience. You asked very good questions and you really understood me”
Kennedi E.
Research Participant
Results
Results that speak
for themselves
We've conducted our own customer research, and the data reveals benefits for both research teams and their participants
Your team
10x faster research
The days of trading off between high-quality research and speed are over. Get the speed of a survey, with richness of a moderated interview
30% higher response rates
Boost response rates by providing convenience for respondents, while also freeing up your time. No more waiting on no shows!
Never miss the market
Make more informed decisions, faster. Avoid the revenue loss from delayed launches, and the sunk costs incurred when research is skipped
Your participants
90% respondent NPS
Talking to an AI moderator is easy and fun! See for yourself by trying a sample interview
Flexible and convenient
Everyone has the opportunity to share feedback - including across time zones, languages, and even outside of working hours
Judgement-free environment
No need to dress up or worry about saying the right thing - AI moderation ensures a judgement-free environment for everyone
Customer success
Hear it from the voices of our customers
Flexible enough to meet any team's customer research needs, and drive real & measurable impact
"We were blown away by how much benefit we saw from using Strella. It enables us to run tests more efficiently & frequently - it’s as if we’ve added a member to our team focused solely on UX."
Seth Stephan
Director of Experience Design
“I was amazed by the speed to insights, how seamless it is to build discussion guides, and the AI moderator's ability to ask thoughtful follow up questions based on responses!”
Sarika Patel
Senior Researcher, Consumer Insights
"Strella has enabled me to increase my research output, and the quality of insights have been accurate and actionable."
Becca Flores
UX Researcher
“Strella makes it effortless for our team to gather continuous user feedback at a scale and frequency that was previously impossible.”
James Evans
Co-Founder & CEO
“Strella has enabled me to do fast, continuous research - I was especially impressed with how adaptive and dynamic the AI moderator was.”
Luke Armstrong
Founder, Design Agency
“Before Strella, we only had the bandwidth and budget for 1-2 qual research projects a year. Now, our qual capabilities are fully unlocked. The change in our speed to insight has been nothing short of groundbreaking.”
Casey Greulich
Senior Director, Consumer Insights
"With Strella, I can streamline the entire process of planning, conducting, and reporting on a moderated test from weeks to just a few days—sometimes even just a couple of hours. It’s a game-changer!"
Adeel Fahimullah
Head of Product Design
"Strella saved us weeks of work on our new onboarding flow. We gathered actionable insights and were able to make fast changes in just 24 hours!"
Jack Jundanian
GM of New Verticals
"Using Strella has significantly accelerated our research timeline! Without Strella it has taken our team a month to schedule and complete 6 interviews. With Strella we were able to run 15 interviews in less than 48 hours!"
Julie Griffin
Product Designer
"We were blown away by how much benefit we saw from using Strella. It enables us to run tests more efficiently & frequently - it’s as if we’ve added a member to our team focused solely on UX."
Seth Stephan
Director of Experience Design
“I was amazed by the speed to insights, and the fact that we can moderate interviews in multiple languages is a true game changer for us.”
Sarika Patel
Senior Researcher, Consumer Insights
"Strella has enabled me to increase my research output, and the quality of insights have been accurate and actionable."
Becca Flores
UX Researcher
Customer success
Hear it from the voices of our customers
Flexible enough to meet any team's customer research needs, and drive real & measurable impact
"We were blown away by how much benefit we saw from using Strella. It enables us to run tests more efficiently & frequently - it’s as if we’ve added a member to our team focused solely on UX."
Seth Stephan
Director of Experience Design
“I was amazed by the speed to insights, how seamless it is to build discussion guides, and the AI moderator's ability to ask thoughtful follow up questions based on responses!”
Sarika Patel
Senior Researcher, Consumer Insights
"Strella has enabled me to increase my research output, and the quality of insights have been accurate and actionable."
Becca Flores
UX Researcher
“Strella makes it effortless for our team to gather continuous user feedback at a scale and frequency that was previously impossible.”
James Evans
Co-Founder & CEO
“Strella has enabled me to do fast, continuous research - I was especially impressed with how adaptive and dynamic the AI moderator was.”
Luke Armstrong
Founder, Design Agency
“Before Strella, we only had the bandwidth and budget for 1-2 qual research projects a year. Now, our qual capabilities are fully unlocked. The change in our speed to insight has been nothing short of groundbreaking.”
Casey Greulich
Senior Director, Consumer Insights
"With Strella, I can streamline the entire process of planning, conducting, and reporting on a moderated test from weeks to just a few days—sometimes even just a couple of hours. It’s a game-changer!"
Adeel Fahimullah
Lead Product Designer
"Strella saved us weeks of work on our new onboarding flow. We gathered actionable insights and were able to make fast changes in just 24 hours!"
Jack Jundanian
GM of New Verticals
"Using Strella has significantly accelerated our research timeline! Without Strella it has taken our team a month to schedule and complete 6 interviews. With Strella we were able to run 15 interviews in less than 48 hours!"
Julie Griffin
Product Designer
